1)Order CancellationOrders cannot be cancelled once accepted by the restaurant.Cancellation may be allowed before order confirmation.

2)Refund EligibilityRefunds may be provided if:Order is not deliveredWrong item deliveredOrder cancelled due to technical issues.

3)Non-Refundable CasesWrong delivery addressCustomer unavailableChange of mind after order confirmationDelay caused by traffic/weather.

4)Refund Timeline refunds will be processed within 5–7 working Day refunds will be credited to the original payment method.